Have Some Questions?

We are ready to answer any questions you may have.

Frequently Asked Questions

WHAT IS IN-HOME COMPANION CARE?

In-home companion care specializes in providing clients with compassionate companions in the familiar comfort of their own home.

ARE YOU LICENSED?

We are licensed to provide in-home companionship care in the State of Florida where licensing is required.

IS YOUR AGENCY RECOGNIZED BY ANY ACCREDITED ORGANIZATIONS?

We are licensed by the Agency for Healthcare Association, fully Insured and Bonded

WHAT SERVICES DO YOU OFFER?
Our caregivers, who are all employees of Gordon’s Companion Care, help our clients with such activities of daily living (ADL’s) as personal care, meals and transportation.
DO YOU OFFER SHORT- AND LONG-TERM IN-HOME CARE SERVICES?
We provide hourly and part-time caregivers. We are one of the few companies that offer a two-hour minimum per visit.
WHAT MAKES GORDON’S COMPANION CARE DIFFERENT?

Gordon’s Companion Care
is a Non-Medical Companionship Care/ Homemaker Agency pioneer in Jacksonville Florida. Our company president has been in the senior field for over 10 years. We are one of the few companies that offer a two-hour minimum per visit. We also offer a choice of companions to suit our clients and free in-home assessment of the client’s needs, 24/7 contact.

ARE YOUR CAREGIVERS SUPERVISED AFTER THEY ARE PLACED WITH A CLIENT?

After we make the initial placement, we are in constant touch with our companion and client to ensure that everything is working smoothly and that both parties are happy. Our case managers visit periodically (via phone and in person) to make sure both our clients and companion are happy.

WHAT ARE YOUR HOURS?
Gordon’s Companion Care’s caregivers are available from 2 to 24 hours a day. All services are available 7 days a week including holidays. Our office hours are 8 a.m. to 5:30 p.m. Monday through Friday and 10 a.m. to 3 p.m. on Saturday. Of course, we are available 24 hours, 7 days a week by phone in case of emergency.

WHO ARE YOUR COMPANIONS?

We only recruit highly qualified, experienced companions. Most have worked previously in hospitals, rehab centers or assisted living facilities.

HOW ARE YOUR CAREGIVERS SCREENED?

We thoroughly screen each prospective employee. Work history and personal references are checked. All companions/ homemakers are Background checked through LiveScan with the FBI and DOJ and E-Verfied with the Department of Homeland Security. 

CAN YOUR COMPANIONS/HOMEMAKERS TRANSPORT AND ACCOMPANY CLIENTS TO DOCTOR’S APPOINTMENTS AND ACTIVITIES OUTSIDE THE HOME?

Yes, in fact we encourage participation in social outings and activities since it is important to our client’s activities of daily living (ADL’s).
WHAT OTHER SERVICES DO YOU OFFER?

Gordon’s Companion Care is a great referral source for other services that help seniors and their families with cleaning services (deep cleaning) from our sister company, Bright Homes Cleaning Services, LLC. Please call our office for more information.

WHO PAYS FOR THE SERVICES?

The client or family is billed directly for our services.

WHAT ARE THE MINIMUM HOURS YOU REQUIRE?

2 hours per visit minimum.

DO YOU PROVIDE HOME HEALTH SERVICES?

Even though most of our caregivers at Gordon’s Companion Care are not licensed medical professionals, we have a close working relationship with home health agencies and can help you get in touch with them to assist you.

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